Virgin Media O2 has reported a sharp slowdown in its gigabit broadband expansion across the UK. In the first quarter of 2026, the operator added coverage to just 6,400 new premises — a dramatic drop from 115,100 premises in the previous three months. The company's consumer customer base also declined by 5,600 users during the same period.
What's driving the slowdown?
The figures suggest significant challenges in Virgin Media O2's full fibre build programme. Network rollouts typically experience seasonal fluctuations, but a drop of this magnitude points to broader deployment difficulties — whether supply chain issues, engineering resource constraints, or planning delays.
What this means for your business
If your SME is considering upgrading to gigabit broadband or planning a relocation, monitor alternative providers in your area. While Virgin Media O2 remains a major player, slower build rates mean full fibre availability may take longer in your postcode. This is a good time to compare current options from other networks like Openreach, BT, or local altnet providers. Check what's available to you now rather than waiting for promised future rollouts. If you're on older copper infrastructure, understanding your options — and timeline — helps you plan connectivity budgets more confidently.